Privacy Policy

Last updated: January 2025

At ServiceFind Water Damage Canada, we take your personal information and privacy seriously in compliance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislations.

1. Information We Collect

When you submit an emergency inquiry or call our dispatch line, we collect information necessary to coordinate rapid restoration response, including: your name, telephone number, email, physical service address, postal code (FSA), and descriptions of water damage.

2. How Information Is Used

Your data is used solely to match your request with verified, IICRC-certified local restoration providers capable of immediate physical response. We do not sell your personal information to third-party marketing companies.

3. Third-Party Analytics & Cookies

We utilize standard web analytics (such as Google Analytics) to improve site navigation and monitor server performance. These tools collect anonymized IP logs and device identifiers.

4. Data Security

All communications transmitted through our platform are protected by TLS 1.3 encryption protocols.